Our Reviews

Gerardo M|2025 GMC Acadia

Confirmed Sales Customer

5/9/2025

Very accommodating and straightforward pricing and negotiating. A great experience

SHELBY MENUAU

5/11/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GLEN GARDNER, NJ

James W|2024 GMC Sierra 1500

Confirmed Service Customer

5/29/2025

Excellent

5/30/2025

James, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

SUCCASUNNA, NJ

Joseph C|2023 GMC Acadia

Confirmed Service Customer

6/3/2025

Johnson service center was a great experience. I even have service my wife car.

6/4/2025

Joseph, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BUDD LAKE, NJ

Gary P|2025 GMC Acadia

Confirmed Sales Customer

6/18/2025

My sales representative, Josh Trinks , was very helpfull and very patient with me while trying to decide on which vehicle to purchase. I made two trips to the dealership before making up my mind on what I needed to buy. Also had alot of help from Jeff Bash. He guided me through the extended warrenties and how to cancel my previous warrenty with Honda. Everyone there were very pleasant and always said hello . Thanks to everyone involved.

JOSH TRINKLEBACK

6/19/2025

Gary, we're happy you found our staff to be so supportive during your experience here at Johnson Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HACKETTSTOWN, NJ

Daniel F|2025 GMC Sierra 1500

Confirmed Sales Customer

6/18/2025

Still waiting on truck!

SHELBY MENUAU

6/18/2025

Daniel Faber, Sorry about the delay Shelby will reach out to you today as the truck has come back to our dealership. Again sorry about the delay. Chip Grande Johnson Cadillac 908 852-4613

Business Response

GREEN TWP, NJ

Angelo M|2025 GMC Yukon

Confirmed Service Customer

6/20/2025

Great experience. Linda, Wayne and Chris in the service dept are outstanding

6/23/2025

Angelo, we're happy you found our staff to be so supportive during your experience here at Johnson Cadillac. We sincerely value your business and look forward to your next visit!

Business Response

GREAT MEADOWS, NJ

Dorie M|2026 GMC Terrain

Confirmed Sales Customer

6/24/2025

My experience as the staff was all very friendly, acknowledgeable, and went out of the way to make me feel comfortable

WILL MINER

6/25/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BELVIDERE, NJ

Albert M|2020 Buick Enclave

Confirmed Service Customer

6/29/2025

Well its like this on the last oil about three months ago we were told that our rear brakes were 4/32 and need to be replaced that technician should be fired because we have yet to do the rear brakes because they had at least 75% left and at this oil change everything was fine so I did lose some respect for your service department and I am sure once people hear brakes they just say do it thank god I was a ase certified mechanic

6/30/2025

Albert, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (908) 852-4613 so we can make your experience a positive one.

Business Response

GREAT MEADOWS, NJ

Roger T|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/23/2025

Excellent Sales Person

ROGER TASNADY

5/24/2025

Roger, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HACKETTSTOWN, NJ

Brian D|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/23/2025

When I arrived the people in the service center friendly and polite.

5/24/2025

Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FLANDERS, NJ

Robert L|2024 GMC Yukon

Confirmed Service Customer

6/2/2025

Easy scheduling, great service, and they even washed my truck. Nice toucb.

6/3/2025

Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LONG VALLEY, NJ

Steven C|2024 GMC Sierra 3500 HD

Confirmed Service Customer

6/4/2025

timely, professional and courteous.

6/5/2025

Steven, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

FLANDERS, NJ

Anna R|2021 Buick Enclave

Confirmed Service Customer

6/13/2025

Wayne is always very helpful!

6/16/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

FLANDERS, NJ

Jamie B|2021 GMC Terrain

Confirmed Service Customer

8/11/2025

Wayne is amazing. A true professional that makes you feel important!

8/13/2025

Jamie, thank you for your kind review; we are happy to pass along your comments to the team here at Johnson Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLAIRSTOWN, NJ

Charles O|2025 GMC Sierra 1500

Confirmed Sales Customer

8/21/2025

Salesman, manager Jason, finance Jeff. Made it seamless and a pleasure to do business with.

RICARDO RABKO

8/22/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Johnson Cadillac! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAKE HOPATCONG, NJ

Adam M|2025 GMC Yukon

Confirmed Sales Customer

8/25/2025

The entire process was seamless. My sales rep Jon was excellent! The finance manager was also easy to work with. I absolutely love my new Yukon and would recommend others to this dealership!!!

JON LOUIE

8/25/2025

Adam, we're happy you found our staff to be so supportive during your experience here at Johnson Cadillac. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BUDD LAKE, NJ

Michelle M|2023 GMC Acadia

Confirmed Service Customer

8/29/2025

Brought my car in on Tuesday night for Wednesday appointment. 2 PM Wednesday never heard anything about my car. The text link to see status of my car showed that it was still sitting and nothing was being done. Had to call back at 5:55 PM because service closed at six from what it said online still hadn’t heard anything about my car to be told that my car would not be ready. Thursday morning came still didn’t hear anything. Sent a text getting a status and was told that the information I provided was wrong about what was wrong with the car and that it was a nine hour job and that’s why it took so long and the text was all in capital letterswhich I felt was very rude and inconsiderate. The fact that I didn’t get any calls and yet it seemed like I was being yelled at via text.

9/1/2025

Michelle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (908) 852-4613 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FLANDERS, NJ

Jonathan H|2021 GMC Yukon XL

Confirmed Service Customer

8/11/2025

While it took a while, the car was repaired properly and returned to me in great condition.

8/13/2025

Jonathan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, NJ

Rodger V|2025 Buick Encore GX

Confirmed Service Customer

8/15/2025

labor charge way too much. Thank God I took out an insurance policy or I would have been screwed.

8/17/2025

Rodger, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (908) 852-4613 so we may identify ways to improve your experience.

Business Response

LONG VALLEY, NJ

Glenn J|2022 GMC Canyon

Confirmed Service Customer

8/20/2025

Just in for oil change service and had to wait for vehicle ….they got me in and out in under 45 mins

8/21/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

PARSIPPANY, NJ

William L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/21/2025

Hello: Ref: 2020 Silverado 45,585 miles. The service that I had scheduled on 8/07/25 was performed with no issue and completed the same day. Normally the dealership performs a maintenance inspection. That part of the service may not have been performed as I did not receive a completed form. The next day when leaving work I heard a small noise from under the vehicle. When I got home was busy packing to leave with the truck for a vacation next morning. Next morning walking to truck I noticed the lt. rear tailpipe section was hanging very low. With further examination the tailpipe clamp had broke and the tailpipe had disconnected from the Y pipe section just behind the spare tire. This was one half hour prior to me leaving for vacation. Both my son and I do work on vehicles. I was dressed in good clothes so my son who stopped bye went to a local auto parts store and purchased and installed a new clamp. Since, I have checked and the other clamp nearby is about to break as well. This looks like poor quality OEM materials. The aftermarket clamp looks of better quality. Be nice to get a response for this. Parts of the exhaust system are Stainless and look to be able to last for quite some time. Others not good. Be nice to get a response to this. Very surprised this failed at 45,585 miles. By the way the vehicle has a (bumper to bumper) warranty I paid $2,500.00 for!! W. Lloyd

8/24/2025

William, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (908) 852-4613 so we can discuss your experience further. We look forward to hearing from you.

Business Response

SUCCASUNNA, NJ

Edward D|2025 GMC Terrain

Confirmed Service Customer

9/11/2025

We were able to get an appointment without prescheduling due to a blown tire. They were able to get the correct tire and also perform our first routine maintenance on the same day. Very pleased with the overall operation of this dealership.

9/14/2025

Edward, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BUDD LAKE, NJ

Wayne S|2025 GMC Sierra 1500

Confirmed Sales Customer

9/17/2025

My experience at Johnson was good .

ROGER TASNADY

9/17/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIVERSIDE, CT

Louise W|2019 GMC Terrain

Confirmed Service Customer

9/18/2025

they put in a new transmission and the car died on my vacation.will not purchase a GMC again.Plus I was Charge for towing!!

9/21/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (908) 852-4613 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BYRAM TOWNSHIP, NJ

William R|2024 GMC Acadia

Confirmed Service Customer

9/23/2025

Friendly, professional and done in excellent time.

9/24/2025

William, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PHILLIPSBURG, NJ

Anthony R|2025 GMC HUMMER EV

Confirmed Sales Customer

9/24/2025

Roger , Jason and staff were great !

ROGER TASNADY

9/25/2025

Anthony, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LONG VALLEY, NJ

Howard G|2024 GMC Sierra 1500

Confirmed Service Customer

9/25/2025

Was very good

9/27/2025

Howard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HACKETTSTOWN, NJ

Brian D|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

9/26/2025

My service advisor Linda is the best. I brought my vehicle in for a break sensor error, mistakenly a day earlier than my scheduled appointment, she got my vehicle in and ensured it was repaired and ready that same day.

9/29/2025

Brian, we're happy you found our staff to be so supportive during your experience here at Johnson Cadillac. Thank you again for choosing Johnson Cadillac and we hope to see you again.

Business Response

FLANDERS, NJ

Peter H|2025 GMC HUMMER EV

Confirmed Service Customer

10/8/2025

Great people, fast service

10/10/2025

Peter, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LONG VALLEY, NJ

Peter C|2024 GMC Sierra 1500

Confirmed Service Customer

10/10/2025

Very thorough service rep in regards to intermittent issue

10/12/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANDOVER, NJ

Susan T|2025 GMC Acadia

Confirmed Service Customer

10/15/2025

This is my 4th car with Johnson GMC, everyone is professional, courteous and easy to deal with from sales to finance to service! O have never had a bad experience and will continue to lease my cars through a Johnson GMC!! Dpecial thanks to Jason, Zach, Keith, Jeff!!

10/16/2025

Susan, thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

LONG VALLEY, NJ

John F|2022 GMC Terrain

Confirmed Service Customer

9/1/2025

Fast friendly service

9/3/2025

John It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

HOPATCONG, NJ

Dorothy C|2020 Buick Encore

Confirmed Service Customer

9/1/2025

Its was quite easy,friendly environment

9/2/2025

Dorothy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HACKETTSTOWN, NJ

Lamin G|2020 GMC Terrain

Confirmed Service Customer

9/3/2025

It was okay but I was little surprised when I was told that the warranty for the new engine that I bought less than two months ago was not covered to replace a valve and I got charged twice the price of the parts for labor

9/3/2025

Lamin, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (908) 852-4613 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FLANDERS, NJ

Frederick D|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

9/3/2025

The service manager is a great guy. Everybody at Johnson is very friendly and fast

9/3/2025

Frederick, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

LAKE HOPATCONG, NJ

Keith F|2019 GMC Terrain

Confirmed Service Customer

9/18/2025

While most of my warranty work was completed I dropped the car off twice and stayed the backup camera was not working properly. I goes to a black screen and says “service rear vision system”. I was told they did not see it and there was no code so they did nothing. Lo and behold a week later it is doing this again. FYI it does not throw any code as I have the reader for the car. I’m not sure what to do to get this fixed and it is covered by the warranty I have.

LANDING, NJ

Angelo M|2025 GMC Yukon

Confirmed Service Customer

9/20/2025

Great service Wayne, Linda and Chris are outstanding

9/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

GREAT MEADOWS, NJ

Lawrence A|2025 GMC Sierra 1500

Confirmed Service Customer

10/14/2025

Very helpful and very friendly

10/15/2025

Lawrence, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREAT MEADOWS, NJ

Gian P|2026 GMC Yukon

Confirmed Sales Customer

10/15/2025

Great experience working with Jason, Jon, Jeff, and Laurie, and the rest of the team. I will highly recommend you guys to anyone who is interested in a GMC.

JON LOUIE

10/16/2025

Gian, thank you for your kind review; we are happy to pass along your comments to the team here at Johnson Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, NJ

Linda V|2026 GMC Terrain

Confirmed Sales Customer

10/23/2025

Everything was ready when we got there. Salesperson sat in the car with me and went over every single thing . All my questions were answered. He even synched my phone for me….everyone was super polite.

ROGER TASNADY

10/26/2025

Linda, we're happy you found our staff to be so supportive during your experience here at Johnson Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SADDLE BROOK, NJ

Angelo M|2025 GMC Yukon

Confirmed Service Customer

10/27/2025

Great service and staff

10/28/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREAT MEADOWS, NJ

John C|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

10/30/2025

Excellent services and product knowledge

ROGER TASNADY

11/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PARAMUS, NJ

Robert M|2024 GMC Acadia

Confirmed Service Customer

10/30/2025

Five hours to replace a brake pad sensor under warranty is way too long.

11/2/2025

Robert, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (908) 852-4613 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

CALIFON, NJ

Marjorie J|2026 GMC Terrain

Confirmed Sales Customer

11/2/2025

Always happy with the sales people and management.

ALEX MABB

11/4/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

ANNANDALE, NJ

David P|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

11/3/2025

A no pressure sales environment and was delighted that they took the time to understand my needs and provide me with options. A special thanks to Ricardo for making it a wonderful experience. The entire team was cordial and making us feel like we are part of the family.

STANHOPE, NJ

Deborah S|2021 GMC Acadia

Confirmed Service Customer

11/19/2025

When I come in, Linda is always there with her beautiful smile. She helps me and tells me exactly what’s wrong with the car and is it OK to repair? In my opinion, she’s the best with her experience. She’s definitely a plus for the business. Happy holidays to all of you. I appreciate you taking care of me.

11/21/2025

Deborah, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLAIRSTOWN, NJ

Patricia L|2023 Buick Encore GX

Confirmed Service Customer

11/25/2025

Not long waits, friendly and courteous people always ready to help. Love the people I drank with in service and sakes

11/25/2025

Patricia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HACKETTSTOWN, NJ

Jeffery P|2026 GMC Sierra 1500

Confirmed Sales Customer

10/17/2025

Very professional, excellent follow up.

JEFF MORAN

10/19/2025

Jeffery, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPARTA, NJ

Carlos P|2026 GMC Sierra 1500

Confirmed Sales Customer

10/31/2025

Awesome! Staff is very helpful.. do what they have to do to make you a happy customer. Finance manager jumps thru hoops to make the deal work. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

ROGER TASNADY

11/3/2025

Carlos, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWARK, NJ

Monica P|2023 GMC Acadia

Confirmed Service Customer

11/20/2025

fast service and kind service help... Wayner was great to work with always enjoy speaking with him.

11/23/2025

Monica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HACKETTSTOWN, NJ

Debra N|2026 GMC Yukon

Confirmed Sales Customer

12/2/2025

It was pleasant. All very good at their job

ROGER TASNADY

12/3/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NEWTON, NJ

David C|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

12/5/2025

I have purchased multiple vehicles from Johnson Cadillac GMC. All were great experiences

ROGER TASNADY

12/7/2025

We appreciate your positive review about your recent experience with us! Thank you for choosing Johnson Cadillac and we hope to see you again.

Business Response

WHARTON, NJ

Steven S|2025 GMC Yukon

Confirmed Service Customer

12/8/2025

I purchased a brand new Yukon Denali in April 2025. Sadly, I have a defective taillight and it was ordered and arrived to the dealership. Additionally, I have a cosmetic issue with the drivers door handle which needs body work attention. Unfortunately, I have to continue to wait because the dealer has no loaner cars available. I was advised that people have had there motors blow up and they take priority over me. I will never buy a GM again from Johnson GMC .

12/9/2025

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (908) 852-4613 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

EAST HANOVER, NJ

David P|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/18/2025

Explanation of the fault was clearly explained and communicated the part delivery timeframe and repair.

12/19/2025

David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STANHOPE, NJ

David B|2026 GMC Sierra 1500

Confirmed Sales Customer

12/3/2025

When shopping for a truck I contacted several dealerships. Johnson GMC's salesman David identified a truck on the lot that had everything I was looking for and more. He and the team there helped me through the process efficiently and beat the prices I received. I recommend Johnson GMC to anyone looking for a vehicle.

HOUSE SALES REP

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBIA, NJ

Hunter G|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

12/4/2025

I am a new customer to the Johnson auto group, and after my experience will certainly be a returning customer. The sales staff, specifically Shelby, was amazing. They were attentive, fair, reasonable, and transparent throughout the entire process. I am so happy I decided to purchase from Johnson GMC. Ultimately, I left the dealership with a new truck and a great experience where I felt that I was a valued customer and that my business was truly appreciated.

SHELBY MENUAU

12/6/2025

Hunter, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

OXFORD, NJ

Raymond F|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/12/2025

First time getting my car serviced since I bought it. The service dept was super friendly , helpful, and quick. Johnson by far has been my best buying/service experience . Top notch dealership! It all started with Jeff Moran, one of the best salesman I’ve ever dealt with, no pressure, knowledgeable, super friendly. I would highly recommend Johnson and Jeff Moran to anyone looking for a new car. Very happy overall with my experience at Johnson

12/12/2025

Raymond, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Business Response

WASHINGTON, NJ

David B|2026 GMC Sierra 1500

Confirmed Service Customer

12/13/2025

Waiting to hear back about my truck bed installation process.

12/13/2025

David, thank you for taking the time to leave us your feedback. Please contact us at (908) 852-4613 so we can assist you.

Business Response

COLUMBIA, NJ

James E|2020 GMC 1500 Sierra

Confirmed Service Customer

12/15/2025

Great service as usual.

12/15/2025

James, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

BANGOR, PA

John V|2022 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

Always a good experience at Johnson Auto group!!!

12/16/2025

John, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Johnson Cadillac - Service

Business Response

FLANDERS, NJ

Vinicius C|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/19/2025

I had an incredible experience from the very first day I walked into the dealership, even before being certain whether I would purchase a GM vehicle or not. From the beginning, I was treated with the utmost respect and attention to detail by Alex. Alex was extremely patient and professional, never aggressive, but instead genuinely interested in understanding why I was considering that vehicle. He took the time to explain every detail clearly, made sure I felt comfortable, and never pressured me to make a decision. When I shared that I have a wife and family and that this was not a decision I would make on the spot, that never changed his attitude or willingness to help. He still showed me the car thoroughly and took me on a test drive without hesitation. I truly believe this is how every professional in sales should operate. I have nothing but positive things to say about Alex, and I am confident he has a very bright future within the company, wherever his career takes him. From there, the experience continued to be excellent through the negotiation process. I fully understand that there are two sides in any negotiation, and that is part of the business. Even so, everyone involved was highly respectful, transparent, and straightforward no surprises, no hidden tricks. It was genuinely a pleasure to negotiate with the team. When we moved forward with Jeff Bash, the Finance Manager, the experience remained just as positive. From the start, he reviewed the numbers with me, listened carefully to what I was looking for, and worked efficiently to get as close as possible to what I considered ideal. This was a completely different experience compared to others I’ve had in the past, where the approach can often feel aggressive. That is not the type of environment I respond to, and I truly appreciated Jeff’s professionalism. He was also very attentive to my family and my wife, making the entire process comfortable and respectful. In the end, we reached an agreement that I am very happy with. I’m extremely satisfied with the vehicle and with the entire team’s service. I would like to sincerely thank everyone involved. Not only for this purchase, but for future business as well the way I was treated earned you a long-term customer. I will absolutely be returning and recommending this dealership to others.

ALEX MABB

12/21/2025

Vinicius, your satisfaction is important to us, so we want to sincerely thank you for choosing Johnson Cadillac and we hope to see you again soon!

Business Response

WARREN, NJ

Angelo M|2025 GMC Yukon

Confirmed Service Customer

12/19/2025

Great Service Great Staff

12/21/2025

Angelo, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREAT MEADOWS, NJ

Michael F|2022 GMC Terrain

Confirmed Service Customer

12/21/2025

On top of doing a great job on the car, the staff was fantastic.

12/22/2025

Thank you so much for your positive comments about Johnson Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BUDD LAKE, NJ

Martin Z|2021 GMC 1500 Sierra

Confirmed Service Customer

12/25/2025

Satisfied will all work done

12/25/2025

Martin, we appreciate your positive review of your experience with us! We hope to see you soon!

Business Response

HARDWICK, NJ

Nicholas M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/31/2025

Shelby and Jason are great guys that really try to work with you

SHELBY MENUAU

1/1/2026

Nicholas, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

HACKETTSTOWN, NJ

Evelyn V|2025 GMC Sierra 1500

Confirmed Service Customer

1/9/2026

very good service

1/9/2026

Evelyn, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FLANDERS, NJ

Patricia L|2023 Buick Encore GX

Confirmed Service Customer

1/19/2026

Wayne, Jason and Mark are always so nice and friendly. Love doing business with them all. Very helpful.

1/20/2026

Patricia, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Johnson Cadillac and we hope to see you again.

Business Response

HACKETTSTOWN, NJ

Jerry D|2022 GMC Yukon

Confirmed Service Customer

12/23/2025

Chris and Linda are awesome. Got me in and out.

12/24/2025

Jerry, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

Business Response

ANDOVER, NJ

Frank A|2025 GMC Canyon

Confirmed Service Customer

12/31/2025

Staff was courteous and knowledgeable.

12/31/2025

Frank, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!

Business Response

LAKE HOPATCONG, NJ

John C|2025 GMC Sierra 3500 HD

Confirmed Service Customer

12/31/2025

Prompt polite service

1/1/2026

John, thank you so much for the positive review! We hope you have a great day!

Business Response

PARAMUS, NJ

Michael P|2026 GMC Sierra 3500 HD

Confirmed Service Customer

1/6/2026

Took the truck right in got the parts ordered right away. And will call when they arrive

1/6/2026

Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RANDOLPH, NJ

Jeffrey S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/7/2026

Typical car dealership.

SHELBY MENUAU

1/7/2026

Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BAYPORT, NY

Raymond V|2019 GMC Yukon

Confirmed Service Customer

1/9/2026

Everything completed as scheduled and on time. Thanks

1/9/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LONG VALLEY, NJ

Deborah B|2023 Buick Enclave

Confirmed Service Customer

1/12/2026

Friendly service and short wait time.

1/12/2026

Deborah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BELVIDERE, NJ

John F|2022 GMC Terrain

Confirmed Service Customer

1/12/2026

Friendly. Professional clean facility no stress.

1/13/2026

John, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOPATCONG, NJ

Susan G|2026 GMC Terrain

Confirmed Sales Customer

1/16/2026

Best experience ever!! Quick, efficient, staff there are all amazing!

1/16/2026

Susan, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LITTLE FALLS, NJ